![]() ![]() Orders are allowed to be rescheduled one (1) time. To avoid the restocking fee, please provide cancellation notice at least 1 business day prior to the scheduled delivery/pickup date. Cancellations made less than 1 business day before the scheduled delivery/pickup date will be subject to a restocking fee of 100% of the cost of the total order. Please note that once you placed an order with us, we have reserved the time and product in our schedule exclusively for your order. Unfortunately, we cannot accept returns on sale items or gift cards. Please contact us within 24 hours of your delivery at fastest way to ensure you get what you want is to return the unwanted item, and once the return is accepted, make a separate purchase for the new item. ![]() If the item is defective, damaged, or not the item you ordered, please contact us at as soon as possible.Īny pricing adjustments made must be approved via e-mail otherwise, changes will not be accepted.Įxchanges for an identical item during pick up can be immediately accommodated, pending availability of that item.Įxchanges on deliveries cannot be accommodated and should be treated as a return. ![]() If you've missed the driver, please contact us at 24 hours of your delivery.Īny claims for damages and product issues MUST be made within 24 hours upon receipt of merchandise. Claims or returns after 24 hours of delivery will be honored only at the sole discretion of the Purvey’d support team. *Preorder Items can only be returned to our driver immediately upon delivery. Please refer to your bank’s processing times. Any approved refunds will be issued via your original form of payment before the end of the next business day.Purvey’d reserve the right to apply a restocking fee of 100% of the item price if the item is not in its original condition. The product must be in the same condition that you received it - unused, and in its original packaging in order to qualify for a full refund. Once the return items have reached our facility, we will examine the items.Please return any unwanted items to the driver at the time of delivery.Please inspect products for quality and quantity upon delivery.Since we are dealing with perishables, time is always of the essence. Our team will be in contact to confirm availability Monday - Friday and adjust pricing as needed. ![]() Otherwise, today’s selling price will be shown. There is a $20 deposit upon order placement to reserve the item. Preorder items are available 1 business day after order placement Monday - Friday and pending availability on Saturdays. All items and quantities that are updated will be reflected in your final sales confirmation. If you have any special requests in regards to substitutions, please list them on your order in the "Notes for the seller" section. We may reach out to you if we have questions. In the event that the brand you ordered is out of stock, we will substitute with an equal or greater value item. There is a $20 deposit upon order placement to reserve the item. Our team will be in contact to confirm and adjust pricing as needed. The generic brand is a placeholder for our new inventory, typically arriving the next day. A sales confirmation email will be sent to you with updated price and quantities once your order is ready for pick up or dispatched for delivery. If you place an order on Monday for delivery or pick up on Friday, we will confirm your order with pricing adjustments on Thursday. We will guarantee pricing 24 hours prior to your delivery or pick up date. Pricing is updated constantly to ensure that we are competitive and current with the market. We receive tons of new replenishment items daily. Our commitment to freshness means we have high inventory turnovers. *The % Daily Value (DV) tells you how much a nutrient in a serving of food contributes to a daily diet 2,000 calories a day is used for general nutrition advice. ![]()
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